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Refund Policy

At PaySaw Store, we want you to be completely satisfied with your purchase. This Refund Policy outlines our guidelines for refunds and returns.

1. Eligibility for Refunds

To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

2. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Refund Timeframe

Refunds are typically processed within 3-5 business days after we receive and inspect the returned item. Please note that it may take an additional 5-10 business days for the refund to appear on your credit card statement, depending on your financial institution.

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue, which may include a replacement or refund.

6. Contact Us

If you have any questions about our Refund Policy, please contact our customer service team at [contact information].