Cancellation Policy
At PaySaw Store, we understand that circumstances may arise that require you to cancel an order. This Cancellation Policy outlines our guidelines for order cancellations.
1. Cancellation Window
You can cancel your order at any time before it has been shipped. Once an order has been shipped, it cannot be cancelled, but you may return it according to our Return Policy.
2. How to Cancel an Order
To cancel an order, please follow these steps:
- Log in to your account on our website
- Go to the "My Orders" section
- Find the order you wish to cancel
- Click on the "Cancel Order" button
- Provide a reason for cancellation (optional)
- Confirm the cancellation
3. Refunds for Cancelled Orders
If you have already paid for your order and it is cancelled before shipping, you will receive a full refund of the purchase price, including shipping costs. The refund will be processed to your original payment method within 5-7 business days.
4. Cancellation of Digital Products
Orders for digital products or services that provide immediate access cannot be cancelled once the purchase is complete. Please review the product description carefully before making a purchase.
5. Cancellation of Pre-Orders
Pre-orders can be cancelled at any time before the item is released and shipped. Once the pre-ordered item has been shipped, our standard cancellation policy applies.
6. Contact Us
If you have any questions about our Cancellation Policy, please contact our customer service team at [contact information].